How to Resolve the Battery Alarm in XX_nr Software When the A6 Drive Starts Up

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Daniel Zhang

Last updated on Jul 14, 2026

When the A6 drive starts up, the XX_nr software may display a battery alarm. This alarm indicates that no battery box is detected on the encoder cable. To use the absolute positioning function, an encoder cable with an integrated battery box is required.

As shown in the image below, a NOTE with hyperlinks has been added to the A6 product page. You can also use the links below to purchase the required cable.

3m (118.11") Encoder Cable with Battery Box (AS7-C-ENC076-BAT-3.0) 5m (196.85") Encoder Cable with Battery Box (AS7-C-ENC076-BAT-5.0) 10m (393.7") Encoder Cable with Battery Box (AS7-C-ENC076-BAT-10.0)