If a coupon cannot be applied at checkout, one of the following reasons is usually the cause:
1. The coupon has expired
Coupons have a limited validity period. If a coupon is not used within that period, it will expire. Please contact STEPPERONLINE customer support to inquire about an extension.
2. You were not logged in to your account
STEPPERONLINE coupons can only be applied when you are logged in to your account. Please sign in and try again.
If the issue persists after checking the items above, please contact STEPPERONLINE customer support for further assistance.