StepperOnline charges exactly the amount shown on your order invoice—no more, no less.
If the total deducted from your account is higher than the invoice amount, the difference is typically caused by additional fees applied by your bank or payment provider. Common examples include:
- Foreign transaction fees
- Currency conversion charges
- Interbank processing fees
These fees are set and collected by your financial institution, not by StepperOnline.
For a detailed breakdown of any additional charges, please contact your bank or payment provider directly.
If you still have questions after checking with your bank, feel free to reach out to our customer support team—we're happy to help.