Normally, STEPPERONLINE ships orders within 24 hours of receipt. Tracking information will be updated in your order details and sent to the email address associated with your order.
You can track your order in two ways:
- By email: Your shipping confirmation email includes the tracking number and a tracking link. Click the link to be directed to the carrier tracking page. If you have not received the email, please check your spam folder or contact STEPPERONLINE customer service.
- Through your account: If you created an account when placing your order, you can also track it by clicking "Order History" at the bottom of the STEPPERONLINE website. On the order details page, click the carrier icon to be directed to the carrier tracking page.
If you have not received a shipping confirmation email or a tracking update, please refer to After Placing an Order, Why Is There No Tracking Update? for further instructions.